Welcome back!
Welcome back!
The protection and health of guests and staff have always been top priorities for the youth hostels. We follow the recommendations of the Robert Koch Institute as well as the regulations of the health authorities to prevent the spread and transmission of diseases. We pay attention to all prescribed hygiene measures in all areas of our youth hostels.
Behind the scenes we have prepared everything to make you feel comfortable and safe.
Everything worth knowing for your safe stay with us
Guests:
Our guests are asked to keep a safe distance, wash their hands regularly and follow the cough and sneeze etiquette.
Youth Hostel employees
Our employees strictly follow official government guidelines. They are comprehensively trained on the current hygiene guidelines.
Reception
At the reception desk, the distance regulations must be observed. Reception areas are (as far as possible) equipped with a plexiglass partition to further minimize the risk of infection. Guests are requested to pay as cashless as possible. Guests will receive disinfected room cards and disinfectant is available at the reception.
Dining room
Disinfectants can be found in the entrance area of the dining room. You can continue to rely on quality, regional products and healthy food. In order to be able to offer our guests the highest level of quality and safety in terms of catering, all preparation stages in the kitchens are checked and tracked with professional control systems.
Rooms, public areas
There are special checklists and checklists for employees in all the different areas of the youth hostels (rooms, common rooms, leisure facilities), so that our high standards of quality can be fulfilled in the long term. Beyond the fulfilment of legal obligations, the youth hostels also work with their own quality standards, which are regularly analysed and adapted.
All rooms and common areas are cleaned and disinfected on a regular basis.
Bookings for groups and seminar groups
We work closely with our customers to handle all necessary requirements and changes to group and seminar bookings on a case-by-case basis. Our hostel team will assist you in planning to meet your current needs, including moving event dates to a different time. Please contact the hostel in question to discuss further details.
Do I have to provide proof of vaccination to be accepted as a guest?
Do I have to wear a mouth and nose cover at the youth hostel?
Is there sufficient opportunity to wash or disinfect your hands?
Are there still shared rooms or how do the youth hostels distribute their rooms?
Do we have to use shared bathrooms?
Do I still get bed linen and towels in the hostels?
Sneezing, rhinitis and other diseases.
What happens if there is a SARS-CoV-2 case (corona case) in a youth hostel?
What happens if the hostel is still closed or has closed again due to restrictions on my travel date?
What happens if I personally cannot or will not travel on my travel date?
What happens if other travelers or I do not adhere to the prescribed standards?
We look forward to seeing you and wish you a pleasant stay.
