The protection and health of guests and staff have always been top priorities for the youth hostels. We follow the recommendations of the Robert Koch Institute as well as the regulations of the health authorities to prevent the spread and transmission of diseases. We pay attention to all prescribed hygiene measures in all areas of our youth hostels.
Behind the scenes we have prepared everything to make you feel comfortable and safe.
Our guests are asked to keep a safe distance, wash their hands regularly and follow the cough and sneeze etiquette. To be on the safe side, if you feel unwell or are considering an illness, consult your doctor and get tested if necessary before checking into a hostel. Guests who develop symptoms of illness during their stay are asked to clarify the symptoms, e.g. with a quick test or with a doctor. In this way, you contribute to the general safety and protection of your fellow human beings. The country-specific regulations must be observed.
We recommend wearing a medical mask in the public areas of the hostel.
Youth Hostel employees
Our employees comply with distance regulations and strictly follow official government guidelines. They are comprehensively trained on the current hygiene guidelines. All service personnel wear mouth and nose protection in public areas and in contact with guests.
At the reception desk, the distance regulations must be observed. Reception areas are (as far as possible) equipped with a plexiglass partition to further minimize the risk of infection. Guests are requested to pay as cashless as possible. Guests will receive disinfected room cards and disinfectant is available at the reception.
Disinfectants can be found in the entrance area of the dining room. You can continue to rely on quality, regional products and healthy food. In order to be able to offer our guests the highest level of quality and safety in terms of catering, all preparation stages in the kitchens are checked and tracked with professional control systems.
Rooms, public areas
There are special checklists and checklists for employees in all the different areas of the youth hostels (rooms, common rooms, leisure facilities), so that our high standards of quality can be fulfilled in the long term. Beyond the fulfilment of legal obligations, the youth hostels also work with their own quality standards, which are regularly analysed and adapted.
All rooms and common areas are cleaned and disinfected on a regular basis.
We work closely with our customers to handle all necessary requirements and changes to group and seminar bookings on a case-by-case basis. Our hostel team will assist you in planning to meet your current needs, including moving event dates to a different time. Please contact the hostel in question to discuss further details.
We look forward to seeing you and wish you a pleasant stay.